Would-be buyers are reporting a range of problems …
Some were unable to put products into the shopping cart without multiple attempts.
Others were able to add things to the bag, but they then disappeared.
“With the 11” iPad Pro, it took three tries to add it to my bag.”
“It was a challenge on the Apple TV side as well. Took a bunch of attempts to finally successfully checkout.”
“Same here, but resubmitted same config a minute later and it went through.”
“Kept getting ‘no longer available,’ but after the 3rd click on that button it was added to my cart and I was able to check out.”
Yet others were able to add products to the cart, but couldn’t check out.
“Just tap everything until something adds, if it throws an error, try again, Apple Pay anything that hits the bag before it can disappear, breathe, hydrate, repeat, wonder if the store going down first really was better.”
“Was able to order the Apple TV via the web but had to switch to the iOS app to order the iPad.”
Finally, some successfully checked out, but then found the order wasn’t shown in their account.
This was a nightmare. Had the 12.9” iPad Pro in my cart at least 20 times before it let me check out. Finally got it to stick but shipping Jun 2-9.
Oh, and miscellaneous glitches.
Is everyone’s orders showing up on the order page? I check mine, and there’s nothing there but stuff I got delivered previously.
If you’re unsure whether your order has gone through, checking your email tends to be more reliable than looking for it in your orders on Apple’s website.
Apple said my method of delivery was not available but my order for the iPad went through anyway. ¯_(ツ)_/¯
Was the Apple Store messed up for you when pre-ordering? Please share your own experiences in the comments.
